I personally think, with physical retail being newly "en vogue", that Shopify should invest heavily in its POS capabilities.
While plenty of entreprise grade clients are ditching Saleforce and adopting Shopify Plus (plus its ecosystem of apps and solutions), the POS counterpart is simply not ready yet, as you write yourself. Legacy solutions are still pretty much inescapable so that's something worth fixing. (with all the lock-ins, complex integrations, heavy AMS and bloated fees you can expect).
I personally think, with physical retail being newly "en vogue", that Shopify should invest heavily in its POS capabilities.
While plenty of entreprise grade clients are ditching Saleforce and adopting Shopify Plus (plus its ecosystem of apps and solutions), the POS counterpart is simply not ready yet, as you write yourself. Legacy solutions are still pretty much inescapable so that's something worth fixing. (with all the lock-ins, complex integrations, heavy AMS and bloated fees you can expect).
Interesting! What backed solutions/providers allows retail POS systems to process payments and host data/edit customer data offline?