#1 in back-office
As brands grow, complexity rises faster than capability. Each new channel, category, and warehouse adds strain. Operations start creaking, decisions slow, and growth stalls until systems catch up.
That’s where we come in.
Commerce Thinking helps fast-growing brands scale from £20m to £200m by building stronger back-office foundations; through people, process, and technology.
We embed brand-side, strengthen internal capability, and step away once the team can run without us. Success means you don’t need us anymore.
Why Brands Work With Us
We’ve led technology & systems at brands like Nobody’s Child, Little Sleepies, Represent, Oh Polly and many more.
That insider experience means we understand what really happens when volume explodes and why most digital-transformation projects fail.
Our difference is simple:
We combine the brand-side understanding of operators with the technical execution of seasoned implementors.
We take ownership for results, not just “go-live” dates.
We reduce pressure on your internal teams and build lasting capability as we go.
Our Practice Areas
1 - Audit
A 50-day deep-dive into your entire back-office.
We uncover what’s holding you back, benchmark your systems and structure against best practice, and deliver a fully budgeted roadmap that gives you the confidence to make critical decisions.
→ Fixed fee: from £20k
2 - ERP
ERP specialists with genuine consumer-brand experience.
We’ve led successful ERP transformations for major brands, delivering solutions end-to-end on time and in budget.
Whether you’re preparing for implementation, optimising a live system, or rescuing a failing project, we become your embedded ERP team — managing partners, integrations, testing, and training until you’re self-sufficient.
→ From £10k
3 - Product Data
The foundation of every high-performing consumer product brand.
We fix fragmented product data, broken critical paths, and unreliable attributes that slow down launches and reduce margins.
Our approach spans tactical clean-ups to full PLM and Merch Planning transformations, delivered by experts who’ve managed data for Acne Studios, Burberry and more.
→ From £10k
4 - Studiox
R&D for the next generation of retail operations.
AI and no-code are reshaping how teams work. Studiox builds lightweight tools that automate routine tasks, connect siloed systems, and free operators to focus on higher-impact work.
→ POA
How We Work
We take a complete-system view from day one. Aligning people, process, and technology across functions.
Our process is collaborative but disciplined:
Validate: Confirm readiness, budget, and team capacity before you start
Foundation: Design the right data, processes, and partner structure
Deliver: Implement systems and workflows that actually fit your business
Empower: Train your team to own and continuously improve them
Let’s Build Your Back-Office for Scale
Whether you need to audit your systems, deliver a new ERP, fix your product data, or explore how to leverage AI in your operations, we’ll help you get there faster and stronger.
To learn more contact Luke on luke@commercethinking.com
Company Details:
Ecommerce Thinking Ltd T/A Commerce Thinking, 110 Station Parade, Harrogate, HG1 1EP